Your satisfaction is of utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the product has been made to your order specifications. Try on your product as soon as possible without removing the tags, altering, or washing the product.
If you are returning or exchanging product, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of hair and with tags intact and attached.
For an ordinary item-If there is a quality problem and you want to apply for a refund, please upload some persuasive pictures or video, once it is verified, you can send the item back to us (customer commits the shipping cost), and we will give you a full refund of the item.
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